HOW TO USE CLOTH NAPPIES

Learn everything you need to know about Smarty Pants and cloth nappies.

Refunds & Returns

Switching to cloth nappies is easy with Smarty Pants but if you're dissatisfied, we're here to help.

Learn everything you need to know about requesting a refund or return.



Yes we do! We have a 14 days refunds & returns policy.

If you aren’t happy with your Smarty Pants items, we can refund or exchange them for you.

We try to keep our policy as simple as possible. As long as they are unused and meet our criteria, we can organise this for you.


We try to keep our policy as simple as possible. As long as they are unused and meet our criteria, we can organise this for you.

30 Days Refunds & Returns Policy:

  • Returns must be in brand new condition - unused, with original packaging and proof of purchase
  • Returns must be initiated within 30 days of the original order date
  • Exchanges are available for items of an equivalent value
  • Customer is responsible for return shipping costs


We’re happy to offer free shipping Australia-wide when you spend $65+. 

If your order is under that amount, we offer flat rates for standard and express shipping.


Please email us at hey@smartypantsnappies.com.au if you would like to return or refund an item.

Start with a trial pack

Order a trial pack for only $65 and get everything you need to switch to cloth nappies. Start saving today.

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